Summer'25 Program Guide - Flipbook - Page 4
MEMBERSHIP POLICIES
PAYMENT OPTIONS
Monthly
Through our bank draft plan, dues are
automatically transferred from your bank account,
debit card, or credit card to the YMCA. You can
choose the draft date of the 1st or the 15th of each
month. No renewal notices are sent.
CANCELLATION
Membership is continuous until member requests
cancellation in writing by mail, email, online or in
person. Cancellation must be submitted 30 days
prior to your next scheduled payment. Members
have 30 days to rejoin without being assessed a
standard joining fee.
NON- SUFFICIENT FUNDS
PROCEDURE
Should your draft be returned to us for any reason,
you are responsible for that draft payment, plus a
$30 service charge, in addition to any fees your
bank may charge. If fees are not collected, your
membership will automatically be canceled. Once
you return to reinstate your membership or
participate in any activity, your outstanding balance
will need to be paid before reinstatement can occur.
FINANCIAL ASSISTANCE
DRESS CODE
LOST & FOUND
Y NATIONWIDE MEMBERSHIP
The YMCA wants to ensure that everyone has an
opportunity to participate in our programs and
enjoy the facilities and services. Financial
Assistance is available for memberships, child care,
and summer camp programs for individuals and
families with financial need. Financial assistance is
available through the generous contributions of
friends to the YMCA through the Annual Campaign
and other sources. Applications are available online
at hanoverymca.org, and at our Member Services
desk. Please allow 1-2 weeks for processing your
application.
Lost and found items are available for 1week after
an item is found. After that time, items are donated
to local charities. Swimsuits are discarded. If you
have lost an item, please check with our Member
Services desk. Please remember to lock up your
personal items. Locks are not permitted to remain
on lockers overnight and will be cut and items put
into our lost and found. The YMCA is not
responsible for lost or stolen items. Please do not
leave valuables in lockers.
MEMBERSHIP CARDS
A joining fee is required for each new membership
and upon reactivation of a membership that has
been terminated longer than 30 days. This fee is a
one-time fee at the start of a new membership or
reactivation.
When using the YMCA you must present your
membership card. If your card has been lost, a new
card can be purchased for a $5 fee. We recommend
your membership card be put on your smartphone
which is available for either Apple or Android
phones. Stop by our Member Services Desk to
receive support with this.
REFUNDS
LOCKERS
JOINING FEES
The YMCA reserves the right to cancel any class
that does not meet minimum enrollment. Members
will be issued a voucher for classes canceled by the
YMCA. A refund will only be issued if requested by
the participant. If a participant drops out of a class
prior to the start, the YMCA will retain a 25%
service fee. The balance will be issued as a voucher
for use at the YMCA. After the class has met once,
no credits are issued.
In case of a medical emergency, a voucher will
be issued for classes not attended if the emergency
occurs before the third week of the session and the
participant will miss all remaining classes. A
doctor?s note must be presented within two months
to receive the credit. Only vouchers will be issued.
Refunds will not be offered.
The YMCA will not refund or issue credit
vouchers for weather-related cancellations.
Every effort will be made to make up missed
classes. In-house credits will be issued for all
refunds in the amount of $15 or less. Credits/
vouchers may be designated as contributions to
the YMCA?s Annual Campaign fund. The YMCA
reserves the right to apply credit/voucher refund
requests to satisfy financial obligations to the
YMCA including, but not limited to, Non-Sufficient
Funds, Program, and Childcare Balance Dues for
the participant.
This refund/credit information pertains to
membership dues and program fees. It does
not apply to fees paid for childcare and camp
programs.
2 | SUMMER 2025 PROGRAM GUIDE
Lockers are for day use only and not for overnight
storage. Personal locks will be removed and any
personal items will be available at the Front Desk.
NORTH Y Only:
Locker Rooms Close 15 Minutes Prior to end of
staffed hours. The locker rooms are then locked
behind the 24/7 gate and you will no longer have
access until the next day. Please take your
belongings into Fitness Center or utilize the blue
lockers near the pool if you are working out close
to closure.
INCLEMENT WEATHER POLICY
Information about weather related closures can be
viewed by checking our website at
hanoverymca.org. or our social media pages on
Facebook and Instagram.
Shirts and shoes are to be worn at all times,
with the exception of in locker rooms and
aquatic areas. However, athletic shoes or
closed-toe shoes are required in all fitness
center areas. Shirts and shoes are not required
where bathing suits are permitted. No clothing
with vulgar language, obscene gestures,
racial slurs, or anything that contributes to a
hostile environment or would be considered
inappropriate in a family environment may be
worn. The YMCA reserves the right to define
inappropriate or offensive attire.
Nationwide Membership enables you to visit any
participating Y in the United States and Puerto
Rico through membership at your ?home?YMCA
(your home location is the facility that enrolled
you as a member and collects your membership
dues). With Nationwide Membership, members
can visit any participating Y at no additional
cost. Nationwide Membership is an essential
part of our cause to strengthen communities.
MEMBERSHIP DISCOUNTS
Your Hanover Area YMCA membership makes
you eligible for our discounted program rates
on specific programs. Please visit hanoverymca.
org or ask your Membership Services
Representatives for specific rates.
GUEST POLICY
Guests accompanied by members 18 and over
may use the facility a maximum of three times
per calendar year at $10 per visit. An adult
member may bring a maximum of two (2)
guests per day.
- To ensure the security of our members,
program participants and guests, we require a
(government-issued) photo ID. All guests ages
eighteen (18) and older are required to provide
a photo ID, sign the Membership and Program
Waiver, and must have their picture taken at
the time of their first visit. Any guest under
eighteen (18) years of age must have a
Membership and Program Waiver signed by his
or her legal parent or guardian. Youth guests
age ten (10) and under must be accompanied
by an adult [age eighteen (18) and older] at all
times while the youth is in the facility. Any
member who signs in a guest is fully
responsible for the guest and their guest?s
actions while on all Y premises.
Closings
The YMCA is closed for the following holidays (24/7
Access remains available):New Years, Easter,
Memorial Day, Independence Day, Labor Day,
Thanksgiving, and Christmas. The Y may also close
due to unforeseen circumstances, such as, but not
limited to, inclement weather, facility safety or
community health concerns as mandated by
authorities. No refunds, credits or make-up classes
will be given for such closings.
ACCURACY POLICY
The YMCA has made every reasonable effort to
determine that everything stated within this guide
is accurate. The YMCA apologizes for accidental
omissions or errors. The information contained
within this booklet, including prices, fees, codes,
facility schedule, hours of operation, classes and
instructors, is subject to change without notice by
the YMCA. Changes may occur during a session.
Notices will be posted in the facility when changes
are made.
HANOVERYMCA.ORG
